Thursday, January 7, 2010
Call Centre Representative (Full Time)
Posted on 10:30 AM by Nathalie
GlobalCapital plc is seeking to employ a full time Call Centre Representative.
Reporting directly to the Call Centre Manager, the chosen candidate will be responsible for the following:
- To provide excellent and consistent customer service when assisting both external and internal clients by seeing to their requests/queries.
- Occasionally deal with minor complaints.
- Provide departmental support in addition to some level of administration work.
With regards to requirements, the ideal candidate should:
- Possess a minimum of 6 O-Levels, including Mathematics, Maltese and English.
- Be fluent in both Maltese and English, written and verbal.
- Have excellent communication and interpersonal skills.
- Be able to embrace a flexible approach to work in a young dynamic environment.
- Possess a 'can-do' attitude coupled with the ability to work in a team.
- Be computer literate.
- Have previous experience in customer services - although not mandatory in order to apply, it will be considered as an asset.
If interested, kindly send your application and CV to the Human Resources Department on:
careers [at] globalcapital (dot) com (dot) mt
For further information, kindly contact customer services on 21 342 342.
Closing Date: 18/01/2010
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