Thursday, January 7, 2010

Call Centre Representative (Full Time)

Posted on 10:30 AM by Nathalie

GlobalCapital plc is seeking to employ a full time Call Centre Representative.
Reporting directly to the Call Centre Manager, the chosen candidate will be responsible for the following:

  • To provide excellent and consistent customer service when assisting both external and internal clients by seeing to their requests/queries.
  • Occasionally deal with minor complaints.
  • Provide departmental support in addition to some level of administration work.

With regards to requirements, the ideal candidate should:
  • Possess a minimum of 6 O-Levels, including Mathematics, Maltese and English.
  • Be fluent in both Maltese and English, written and verbal.
  • Have excellent communication and interpersonal skills.
  • Be able to embrace a flexible approach to work in a young dynamic environment.
  • Possess a 'can-do' attitude coupled with the ability to work in a team.
  • Be computer literate.
  • Have previous experience in customer services - although not mandatory in order to apply, it will be considered as an asset.
This position is being offered on a full time basis - Monday to Friday (08:30 - 17:30)

If interested, kindly send your application and CV to the Human Resources Department on:
careers [at] globalcapital (dot) com (dot) mt
For further information, kindly contact customer services on 21 342 342.
Closing Date: 18/01/2010

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